Sr. Outside Sales Account Executive East Grand Rapids, MI

Description

Quick Snapshot

The Senior Account Executive (SAE) will cover our East Grand Rapids MI be a hybrid position with occasional visits to our local office which means that candidates must live in the position is a combo hunter / farmer meaning you will be responsible for new business (hunting) as well as retention of existing accounts (farming) with a heavy emphasis on hunting (cold calling and prospecting for new business). Prior outside / field sales experience in a business to business (B2B) setting will be preferred.

I. Job Summary

The Senior Account Executive role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally the role is responsible for managing existing business relationships in order to achieve budgeted sales and price goals by developing and implementing sound retention strategies utilizing strong negotiation efforts to preserve business and securing contract agreements from previously non-contracted customers.

The SAE will save secure and convert by handling all customer cancellation requests providing ongoing education of contract details to existing customers and by obtaining customer contract commitments during face-to-face interactions. All escalations for customer service within the defined territory will be resolved through this position.

II. Essential Duties and Responsibilities

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

• Senior Account Executives are responsible for maintaining and growing billable value in their assigned accounts; preventing customer account losses and growing billable value by selling permanent new waste streams new services and new products to current and prospective customers.
• Initiate business to business sales relationships.
• Responsible for prospecting and closing sales opportunities to achieve budgeted sales goals by developing and implementing sound selling strategies.
• Manage prospects by developing sound prospect development plans and maintaining key information in the prospect database. Maintain sales pipeline (both in terms of quantity and quality) to achieve goals for new sales.
• Minimize most revenue and accounts by maintaining SSDO relationship health standards and diffusing cancellation requests. Meet or exceed sales call activity goals for proactive account retention.
• Increase revenue and profitability by executing sound plans on retention calls to improve the customersservice and / or profitability.
• Establish and maintain a high level of customer satisfaction.
• Propose customer solutions that are compliant with appropriate local state and federal regulations. Communicate to and work with the Area Sales Managers to resolve unique customer issues.
• Demonstrate knowledge of customersneeds pricing and competition; effectively communicate pricing and service strategies; proactively engage other WM business opportunities referring internally as appropriate.
• Acquire in depth industry and company knowledge in order to prepare complex proposals and make recommendations on equipment optimization and leasing options.
• Maintain current knowledge of internal sale strategies and operational capabilities and external market trends.
• Work closely and effectively communicate with Plant Managers and Brokerage Account Managers to assist in upgrading materials to increase profitability and achieve plant goals.

III. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Required Qualifications (Education and Experience)

Other Knowledge Skills or Abilities Required

General Competencies Include :

IV. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

V. Benefits

Youll receive a top-notch benefits package including Medical Dental Vision Life Insurance and Short and Long Term Disability. We have a great Employee Stock Purchase Program (ESPP) a fantastic company match on 401K (4.5% with NO vesting period) unlimitedvacation time and an annual education assistance benefit available for team members!

If this sounds like the opportunity that you have been looking for please click Apply.

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Required Experience :

Senior IC

Key Skills

Business Development,Customer Service,Revenue Growth,Product Knowledge,Healthcare,Account Management,CRM,Salesforce,Customer Relationships,New Customers,Business Relationships,Sales Goals,Sales Process,Powerpoint,New Clients

Employment Type : Full-Time

Department / Functional Area : Sales

Experience : years

Vacancy : 1