Digital Engagement Agent

A company is looking for a Digital Engagement Agent to connect with customers across various digital channels.

Key Responsibilities

Respond to customer inquiries and follow up on messages across social media platforms

Address customer concerns and provide accurate information to ensure satisfaction

Engage proactively with customers and foster positive relationships within the online community

Required Qualifications

Must reside in California, Arkansas, Oklahoma, or Washington

High school diploma or equivalent required; degree preferred

Reliable high-speed internet connection and a dedicated workspace at home

Availability to work on weekends and flexible shifts

Comfortable using various software platforms; training will be provided