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HostColony Grill • Norwalk, CT, US
Host

Host

Colony Grill • Norwalk, CT, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Voted a Top Workplace and Top Pizza nationally, Colony Grill is looking for a guest-focused, skilled communicator to join our team! You will be welcoming and seating guests, and helping ensure they enjoy an exceptional overall experience, from entry to exit.

You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to create positive interactions for our team members and guests.

Responsibilities : Host Role

  • Greet incoming guests with exceptional hospitality and seat them efficiently.
  • Manage the flow of guests into the dining and bar areas, providing accurate wait times to incoming guests as appropriate.
  • Manage waiting areas and communicate consistently with waiting guests to support a positive experience prior to seating.
  • Assign guests to tables suitable for their needs and according to rotation so that flow of service remains seamless and properly paced.
  • Engage guests and ensure a smooth handoff to the service staff.
  • Assist with restaurant set-up and keep the host stand (and other high-traffic restaurant areas) clean, organized, and presentable for guests.

Takeout Role

  • Staff high-volume take-out section as scheduled / when needed.
  • Answer phones, recording orders accurately, while providing gracious service to takeout guests.
  • Operate cash register efficiently to accept payments for takeout orders.

    • Qualifications :

  • Confident, clear communication. Gracious, professional demeanor reflecting our hospitality-driven mission.
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
  • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
  • Ability to clearly communicate on the telephone.
  • Must be able to carry trays, service items or supplies (10-30 lbs.)

    • Complete our short application today!

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    Host • Norwalk, CT, US

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