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Claims CSR
Claims CSRAlfa Insurance • Newnan, GA, US
Claims CSR

Claims CSR

Alfa Insurance • Newnan, GA, US
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  • [job_card.full_time]
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Claims Csr Ii

Alfa Insurance is an A-rated insurance carrier that offers an excellent array of auto, home, life, farm and business insurance products. Alfa is known for its superior customer service and boasts 94% claims satisfaction. Since its humble beginnings in 1946, Alfa and its affiliates now serve more than 1 million customers across 14 states.

Working for Alfa Insurance is more than just servicing customers and selling insurance. It's becoming part of a well-respected company that is based on our core 4 values of faith, family, community and integrity.

Job Summary

As a Claims Csr Ii, you will play a vital role in assisting adjusters with the initial contact with insureds. You will be responsible for completing the necessary tasks to open, process, and close claims. Become a part of our dynamic team that is dedicated to helping one another.

Responsibilities

  • Assist customers by taking and processing their claims.
  • Assist the adjuster with the initial contact with insureds and assist in completing the necessary tasks to open, process, and close claims.
  • Perform functions necessary to assist adjusters to meet customer needs and conserve business.

Qualifications

  • High school diploma required.
  • Computer experience required.
  • Minimum of 3 years work experience preferred.
  • Professional telephone etiquette.
  • Must have professional appearance.
  • Ability to spell correctly
  • Ability to perform job adequately by end of 6 months.

    • Benefits / Perks

  • Opportunity for annual performance bonus
  • Discounts on your auto insurance (underwriting approval required)
  • Benefits include : Health, dental, supplemental cancer, vision insurance and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career with Alfa
  • College tuition discounts at various colleges in Alabama
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