REMOTE Business Optimization Analyst

Business Optimization Analyst

Come join our amazing team and work a remote schedule! The Business Optimization Analyst position will be responsible for mapping processes, analyzing system and process efficacy, and developing reporting solutions that visualize performance and trends. Collaborate with stakeholders to design and implement business reporting and analytics solutions that align with organizational needs. Recommend and implement process improvements and system workflow solutions, while ensuring timely execution of project deliverables. Perform all duties in accordance with company policies and procedures, as well as applicable US state and federal laws and regulations. The approved Target Pay range for this position is $90,000 to $105,000.

What you'll do :

• Collaborate with stakeholders to gather and document business requirements and translate them into functional and technical specifications.
• Support the development and implementation of solutions that address business needs and enhance operational efficiency.
• Analyze and map current business processes to identify areas for improvement and optimization.
• Provide business leaders with recommendations on system performance, utilization, process changes, and system enhancements or if a contract extension or new system / tool may be needed.
• Create a variety of reporting solutions such as operational reports or dashboards to visualize business unit performance and trends.
• Conduct data analysis to identify trends, patterns, and opportunities for growth.
• Provide training and support to end-users on new systems and processes, also ensuring policies and procedures are updated and maintained.
• Partner with stakeholders to drive consensus on project goals and objectives.
• Assist in project management activities, including planning, execution, and monitoring of project deliverables.
• Stay updated on industry trends and best practices to ensure the organization remains competitive.
• Perform other duties as assigned.

What you'll need :

Our Company : Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate.

What We Offer :

Notice to all applicants : Carrington does not do interviews or make offers via text or chat. Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.