Provider Service Representative

A company is looking for a Provider Service Representative to assist in the health insurance overpayment recovery process.

Key Responsibilities :

Maintain and follow up on assigned provider accounts daily

Initiate and receive calls to / from healthcare providers regarding overpayment balances

Update account statuses and manage inquiries in the CollectOne system

Required Qualifications :

High school diploma or equivalent required; college coursework preferred

Prior experience in medical billing, insurance, or collections is a plus

Basic understanding of healthcare and insurance overpayments preferred

Must maintain professional demeanor and confidentiality at all times