Technical Sales Support Manager

Creating Peace of Mind by Pioneering Safety and Security

Technical Sales Support Manager - Stanley Access Technologies, Remote

Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Technical Sales Support Manager

The Technical Sales Support Manager oversees the administrative functions supporting the sales team, including estimation, contract management, specifications, drawings, and other critical sales support activities. This role ensures efficient and accurate processing of sales documentation, enabling the sales team to focus on driving revenue and customer relationships.

What You Will Do

• Manage and supervise the sales administration team responsible for estimation, quote entry, contract processing, and handling sales documentation such as specifications and drawings.

• Oversee preparation and accuracy of sales quotations and proposals, ensuring all technical specifications and drawings are properly incorporated and reviewed.

• Coordinate collection, review, and management of project specifications and drawings, ensuring all sales documents meet customer and company requirements.

• Ensure timely and compliant contract preparation, review, and execution in collaboration with legal and finance departments.

• Develop and implement standardized processes and best practices for sales administration activities to improve efficiency and accuracy.

• Collaborate with sales representatives, engineering, and project teams to clarify technical details, specifications, and drawings related to quotes and contracts.

• Monitor and report on key sales administration metrics to identify opportunities for process improvements.

• Train and develop sales administration staff to enhance their skills and performance.

• Maintain up-to-date knowledge of company policies, industry regulations, contract requirements, and technical documentation standards.

• Support the sales team by managing documentation, order entry, follow-up activities, and ensuring all quotes and contracts are complete and accurate.

• Facilitate communication between sales and other departments to ensure smooth order processing and customer satisfaction.

What You Need to Succeed

• Bachelor’s degree in Business Administration, Engineering, or related field preferred.

• 5+ years of experience in sales support, sales administration, or related roles, with at least 2 years in a supervisory or management capacity.

• Strong understanding of sales processes, contract management, estimation, and technical documentation (specifications, drawings).

• Excellent organizational, leadership, and communication skills.

• Proficiency with CRM systems, sales quoting software, Microsoft Office Suite, and document management tools.

• Detail-oriented with strong analytical and problem-solving abilities.

• Ability to manage multiple priorities and lead a team in a fast-paced environment.

Additional Preferred Skills and Qualifications

• Team leadership and staff development.

• Process improvement and project management.

• Contract review and compliance.

• Estimation, quote entry, and proposal coordination.

• Management of technical specifications and drawings.

• Cross-functional collaboration.

• Strong written and verbal communication.

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.

• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.