Training Content Developer

Atlanta, Georgia - 2025-12-17

The Customer Education team is seeking a skilled Training Content Developer or Learning Experience Designer to create engaging, effective learning experiences for our customer's healthcare workforce management software. This role transforms training strategy into

high-impact eLearning, video content, simulations, and live training materials that drive customer adoption and satisfaction. The position is highly collaborative and customer-facing, working closely with SMEs, Instructional Designers, and cross-functional teams.

TRAINING CONTENT DEVELOPERS AT TSP TYPICALLY HAVE THE FOLLOWING JOB RESPONSIBILITIES :

• Develop high-quality training materials including eLearning modules, video tutorials, interactive simulations, and scenario-based learning using tools such as Articulate Storyline, Articulate Rise, Camtasia, and Adobe Captivate
• Partner with Senior Instructional Designer to translate training objectives into engaging, instructionally sound materials
• Design and maintain customer-facing training content and certification materials
• Build immersive learning assets for live virtual training sessions
• Administer the Customer Education Learning Management System and support enrollments, reporting, content updates & deployment
• Work cross-functionally with Subject Matter Experts to ensure training accuracy and alignment with the client's product features & functionality
• Continuously refine training assets based on learner feedback, performance data, and customer insights
• Occasionally facilitate virtual sessions to model best practices and gather real-world input from users.

CORE COMPETENCIES NEEDED FOR SUCCESS :

These competencies reflect the abilities required to achieve our customer education outcomes :

Certification & Curriculum Design

Learner Engagement & Optimization

Creative Instructional Development

Customer-Centered Training Strategy

Continuous Improvement & Data-Driven Decision Making

THE IDEAL PERSON FOR THIS ROLE WILL HAVE EXPERIENCE SUCH AS :

ADDITIONAL INFORMATION ABOUT THIS ROLE :

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.