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Director of IT
Director of ITNPA WorldWide • Syracuse, New York, USA
Director of IT

Director of IT

NPA WorldWide • Syracuse, New York, USA
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.permanent]
[job_card.job_description]

Job description :

  • Maintain and prioritize a pipeline of IT projects, support requests, and initiatives
  • Communicate project timelines and status updates to internal stakeholders
  • Lead and develop IT team members, providing performance feedback and training opportunities
  • Prepare and manage the department's annual budget
  • Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation
  • Lead planning and execution of major technology initiatives and capital improvements
  • Work directly with customers on technology integrations
  • Evaluate and recommend software, tools, and systems to meet evolving business needs
  • Ensure the reliability, security, and scalability of all hardware, networking, and server systems
  • Manage data backup, retention, and recovery strategies
  • Maintain secure connectivity and VPN access across company locations
  • Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS
  • Manage custom software development efforts and third-party vendor relationships
  • Ensure software is properly licensed, maintained, and aligned with best practices
  • Deliver business intelligence tools and dashboards to support decision-making
  • Promote adoption of reporting systems such as Power BI
  • Train users to maximize the value of company systems and analytics
  • Foster a service-focused culture that prioritizes internal user and customer needs
  • Maintain appropriate staffing to ensure reliable IT support availability

Qualifications :

  • 5+ years in IT management or software development leadership
  • Bachelor's degree preferred but not required
  • Strong knowledge of project management, system integration, and vendor oversight
  • Technical skills including MS SQL Server, Microsoft Office, .NET development, and data reporting
  • Experience with Microsoft Dynamics GP, Korber WMS, and Microsoft DevOps a plus
  • Excellent communication, organization, and leadership abilities
  • Strong analytical and problem-solving skills
  • Proven ability to train and develop technical teams
  • Results-oriented approach with a focus on service and business impact

Why is This a Great Opportunity :

  • Maintain and prioritize a pipeline of IT projects, support requests, and initiatives
  • Communicate project timelines and status updates to internal stakeholders
  • Lead and develop IT team members, providing performance feedback and training opportunities
  • Prepare and manage the department's annual budget
  • Collaborate with department leaders to identify opportunities for technology to drive efficiency and innovation
  • Lead planning and execution of major technology initiatives and capital improvements
  • Work directly with customers on technology integrations
  • Evaluate and recommend software, tools, and systems to meet evolving business needs
  • Ensure the reliability, security, and scalability of all hardware, networking, and server systems
  • Manage data backup, retention, and recovery strategies
  • Maintain secure connectivity and VPN access across company locations
  • Oversee support and enhancement of core systems including Microsoft Dynamics GP and Korber WMS
  • Manage custom software development efforts and third-party vendor relationships
  • Ensure software is properly licensed, maintained, and aligned with best practices
  • Deliver business intelligence tools and dashboards to support decision-making
  • Promote adoption of reporting systems such as Power BI
  • Train users to maximize the value of company systems and analytics
  • Foster a service-focused culture that prioritizes internal user and customer needs
  • Maintain appropriate staffing to ensure reliable IT support availability
  • Salary Type * : Annual Salary
  • Salary Min * : $ 150000
  • Salary Max * : $ 175000
  • Currency Type * : USD
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