It Helpdesk Computer Assistant- FWS

About Onondaga Community College :

Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.

Job Description :

This is a Federal Work Study (FWS) position.

IT Helpdesk Computer Assistants will primarily work in Coulter Library (Coulter Hall C240).

IT Helpdesk Computer Assistants will assist students with :

• Connecting to the OCC-Public wireless network.
• D2L-Brightspace.
• Microsoft 365 applications ( e.g. Word, PowerPoint ,Excel, Publisher )
• MyOCC , Student Planning.
• OCC System navigation.
• General OCC related technology issues and questions.

The student worker will need to interact well with students on a one to one basis, helping them to get started, answering questions and resolving issues. In addition, IT Helpdesk Computer Assistants monitor equipment, perform general housekeeping, and complete other tasks as needed.

Requirements :

Additional Information :

Starting rate of $16.75 for returning Federal Work Studies

To see if you qualify for Federal Work Study (FWS) Position :

Federal Work Study may work up to 20 hours per week while classes are in session.

Application Instructions :

To be considered, please submit a resume and provide the days and times you are available to work.