Loan Documentation Processor

About this role :

Wells Fargo is seeking a Loan Documentation Processor in Credit Card department. Learn more about our career areas and lines of business at www.wellsfargojobs.com.

In this role, you will :

Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products

Perform loan documentation for moderately complex loans

Process and close for loan products

Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups

Receive direction from Loan Documentation supervisor and escalate non-routine questions

Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals

Interact with immediate Loan Documentation team and functional area on routine process

Required Qualifications :

• 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education.

Desired Qualifications :

Experience with systems such as CUSP, FDR, IRRIS / XPM, SVP, or similar

Knowledge and understanding of credit cards

Independent self-starter with the ability to manage a pipeline of work

Ability to analyze applicable policies and procedures to ensure the financial integrity of customers

Proven strong phone etiquette skills

Experience collaborating with other team members and lines of business to evaluate challenging situations

Customer service focus and creative problem-solving techniques

Strong analytical skills, high attention to detail and decision making ability

Intermediate Microsoft Office skills

Excellent verbal, written and interpersonal communication skills

Ability to achieve high production and quality standards

Be adaptable to constant change

Ability to work effectively, as well as independently, in a team environment

Job Expectations :

S? tart date : February 9th, 2026

Location : 2800 S Price Road Chandler, AZ 85286

Training Schedule : Monday-Friday (12 weeks in office)

Work Schedule : Tuesday-Saturday 6 : 00am-3 : 30pm

This position is not eligible for Visa sponsorship

This position offers a hybrid work schedule

Ability to work additional hours as needed

Must be able to attend full duration of required onsite training period

Posting End Date : 12 Jan 2026

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https : / / www.wellsfargojobs.com / en / diversity / disability-inclusion / ) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https : / / www.wellsfargojobs.com / en / wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements :

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number : R-511243