Administrative Intern

Job Title

Administrative Duties

Participates in ongoing planning and execution of projects as assigned by the Administrative Internship Program Manager.

Perform independent analysis of operational, financial and statistical information developing analytical forecasts and models to guide decision making as it relates to business development, benchmarking, staffing, financial ROI assessments, clinical capacity utilization, patient experience, clinical care redesigns, and other needs.

Assist various departments and teams with organizational initiatives on topics ranging from financial analysis, performance improvement, strategy deployment, emergency preparedness and business continuity, hospital throughput, and others.

Develop business plans and proposals for various clinical departments, administrative teams, or other functional areas. Synthesize numerous sources of internal and external information including peer-reviewed literature, industry publications, internal quantitative and qualitative data, and other sources.

Prepare presentation-quality reports. Present, communicate and disseminate findings of project work, institutional initiatives, and special assignments.

Ability to independently prioritize and plan projects, experiences, and daily activities.

People

Provide routine informational updates to project teams, staff, and physicians.

Encourage cooperation, teamwork and facilitate constructive conflict resolution.

Work effectively with physicians, administration, and shared services staff.

Demonstrate high integrity by integrating honesty, professionalism, credibility, and trustworthiness.

Contribute to group effectiveness by exchanging information, collaborating with team members, and providing constructive feedback.

Service / Patient Experience

Always exercise courtesy whenever patients, family members, visitors and co-workers are present.

Respect privacy and dignity of our patients, family members, visitors and co-workers.

Maintain professionalism in the presence of patients, their families, visitors and co-workers.

Act as a role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem solving, commitment and loyalty to the profession and the organization.

Participate in positive problem solving by providing suggestions and possible solutions to identified concerns / problems in the workplace.

Institutional and / or Professional Standards

Comply with HIPAA and Confidentiality Policies and Procedures as they apply to the job.

Comply with Department of Public Health (DPH), The Joint Commission and other accreditation and regulatory agencies standards.

Adhere to all School and Health System Policies and Procedures.

Knowledge and adherence to Infection Control and Environment of Care Guidelines and Procedures.

Substantial portions of this role are confidential. The incumbents access to sensitive and confidential information is critical to successful performance of the assigned duties and strict adherence to confidentiality must be upheld.