Ocean Marine Claim Specialist

JOB DESCRIPTION

Essential Duties & Responsibilities

• Interprets policy coverages, and determines if coverages apply to claims submitted, escalating issues as needed.
• Sets activities, reserves and authorizes payments within scope of authority. Ensures issuance of disbursements while managing loss costs and expenses.
• Coordinates and performs investigations and evaluates claims and lawsuits through contact with insureds, claimants, business partners, witnesses and experts. Seeks early resolution opportunities. Identifies files that have potential fraud and refers to SIU.
• Utilizes negotiation skills to develop settlement packages.
• Identifies claims with third party recovery potential and coordinates with subrogation / salvage unit.
• Partners with attorneys, account representatives, agents, underwriters, and insureds to develop a focused strategy for timely and cost effective resolution of more complex claims.
• Analyzes claims activities. Prepares and presents reports for management. May be responsible for special projects and presentations.
• Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.
• May provide guidance and assistance to other claims staff and functional areas.
• Keeps current on state / territory regulations and issues as well as industry activity and trends.
• Some travel may be required as needed for mediations, settlement conferences, team activities and / or trials.
• May perform additional duties as assigned.

Reporting Relationship

Skills, Knowledge & Abilities

Education & Experience

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia,California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $54,000 to $103,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees – and their family members – achieve their physical, financial, emotional and social wellbeing goals.