Care Management Support CoordinatorVirtualVocations • Vancouver, Washington, United States
Care Management Support Coordinator
VirtualVocations • Vancouver, Washington, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Care Management Support Coordinator II.
Key Responsibilities
Provides outreach to members to support care plan next steps and connect them to health plan and community resources
Serves as the front-line support for member and provider inquiries, explaining care plan procedures and protocols
Documents and maintains non-clinical member records in accordance with state and regulatory requirements
Required Qualifications
High School diploma or GED
1 - 2 years of related experience in healthcare, managed care, or a medical / call center environment
Knowledge of health plan activities and resources
Experience with administrative care management activities
Understanding of Social Determinants of Health (SDOH) needs
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