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Associate Application Administrator I
Associate Application Administrator IThermo Fisher Scientific • Middleton, Idaho, USA
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Associate Application Administrator I

Associate Application Administrator I

Thermo Fisher Scientific • Middleton, Idaho, USA
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Laboratory Setting Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)

Job Description

Purpose

Provides implementation operational and maintenance support for enterprise software applications. Maintains a stable systems environment with minimal downtime and maximum performance. For the Labs this also includes support for analytical software and associated dedicated hardware as well as administrative support for server-based laboratory applications.

Essential Functions and Other Job Information : Essential Functions

  • Fields and triages application-specific support issues.
  • Executes change requests and qualifications.
  • Maintains system documentation.
  • Liaises with and assists senior staff and other internal groups for issue escalation.

Job Complexity

  • Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.

    • Job Knowledge

  • Applies acquired job skills and company policies and procedures to complete assigned tasks.

    • Supervision Received

  • Normally follows established procedures on routine work requires instructions only on new assignments.

    • Business Relationships

  • Contacts are typically with individuals within own department and occasionally with contacts outside own organization. Contacts involve obtaining or providing information or data requiring some explanation or interpretation.

    • Knowledge Skills and Abilities

  • Familiarity with desktop operating systems and desktop productivity applications (MS Office MS Project MS Visio etc)
  • The ability to diagnose problems define / resolve / coordinate the implementation of solutions with other groups
  • The ability to troubleshoot and resolve a wide range of application problems working with senior staff
  • Self-motivated with the initiative to see issue resolution through to completion
  • Business focused approach with strong interpersonal skills
  • Positive attitude with a commitment to a high quality of work
  • Ability to learn new technical skills

    • Management Role

  • No management responsibility

    • Qualifications :

    Education and Experience :

    Bachelors degree or equivalent and relevant formal academic / vocational qualification

    Previous experience that provides the knowledge skills and abilities to perform the job (comparable to 0

    to 2 years) or equivalent combination of education training & experience.

    Years of experience refers to typical years of related experience needed to gain the required

    knowledge skills and abilities necessary to perform the essential functions of the job. Years

    of experience are not to be used as the only determining factor in establishing the job class or

    making employment selection decisions.

    Working Conditions and Environment

  • Work is performed in an office / laboratory / clinical / and / or home office environment with exposure to electrical office equipment.
  • For Labs-based staff travel up to 60-80% of time domestically with extended overnight stays. Light / occasional travel for corporate-based staff.
  • For Labs-based staff exposure to biological fluids with potential exposure to infectious organisms.
  • For Labs-based staff personal protective equipment required such as protective eyewear garments and gloves.
  • Exposure to fluctuating and / or extreme temperatures on rare occasions.

    • Physical Requirements :

  • Frequently stationary for 4-6 hours per day.
  • Repetitive hand movement of both hands with the ability to make fast simple repeated movements of the fingers hands and wrists.
  • Occasional mobility required.
  • Occasional crouching stooping bending and twisting of upper body and neck.
  • Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
  • Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
  • Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
  • May interact with others relating and gathering sensitive information. Interaction includes diverse groups.
  • Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
  • Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
  • Regular and consistent attendance.

    • Required Experience :

    IC

    Key Skills

    SQL,Active Directory,data integrity,Application Issues,PowerShell,Windows,Linux,Sharepoint,Java,Troubleshoot,Procedures,Setup,Technical Support,UNIX,Application Support

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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