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Quality Engineer
Quality EngineerJTS • Caldwell, ID, US
Quality Engineer

Quality Engineer

JTS • Caldwell, ID, US
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Summary :

  • The Quality Engineer is responsible for ensuring that products, processes, and systems meet the highest standards of quality and reliability.
  • This role supports the design, manufacturing, and field teams by developing and maintaining quality assurance processes, conducting root cause analyses, implementing corrective actions, and driving continuous improvement initiatives.
  • The ideal candidate will be analytical, detail-oriented, and proactive in identifying risks and improvement opportunities.
  • The Quality Engineer will serve as a bridge between Engineering, Manufacturing, Supply Chain, and Field Service to ensure that customer expectations are consistently exceeded.

Accountabilities :

  • Support and maintain the company’s Quality Management System (QMS) in compliance with ISO and industry standards.
  • Develop and update inspection procedures, control plans, and work instructions to ensure consistent product quality.
  • Oversee and validate effectiveness of first article inspections (FAI), in-process audits, and final inspections to verify product conformance.
  • Review and approve supplier and manufacturing documentation for accuracy and compliance.
  • Assist with internal, supplier, and customer audits to ensure adherence to regulatory and contractual requirements.
  • Lead, document and close out root cause investigations for nonconformances, customer complaints, and audit findings.
  • Develop, implement, and verify corrective and preventive actions (CAPA) to prevent recurrence of issues affecting quality.
  • Facilitate problem-solving using tools such as 5 Whys, Fishbone Analysis, FMEA, 8D , and statistical techniques.
  • Collect, analyze, and report quality metrics (defect rates, rework, scrap, supplier performance, etc.).
  • Partner with cross-functional teams to identify and execute Lean and Six Sigma initiatives .
  • Support process capability studies , measurement system analysis, and other data-driven evaluations.
  • Recommend design or process changes to improve product reliability, manufacturability, and efficiency.
  • Collaborate with Supply Chain, Engineering and Operations to evaluate supplier performance and drive improvements.
  • Support manufacturing teams with quality-related issues including training, documentation, and process control.
  • Design processes that ensure that materials, components, and assemblies meet technical and contractual requirements.
  • Assist with new product introductions (NPI) to ensure quality is built into every stage of design and production.
  • Serve as a quality representative for customer interactions, audits, and field issue resolution .
  • Provide timely and professional communication regarding quality issues and resolutions.
  • Partner with Field Service and Engineering to evaluate and resolve field performance or warranty concerns.

    • Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.   Attributes   Safety First :

  • Promotes and ensures a safe working environment.

    • Have Humanity :

  • Builds trust and empathy through honest, respectful communication.

    • Be Transparent :

  • Communicates clearly and proactively across all levels.

    • Drive Innovation :

  • Seeks out creative solutions and process improvements.

    • Be Resilient :

  • Thrives in a dynamic environment and adapts to challenges.

    • Always Reliable :

  • Consistently delivers high-quality work with integrity.

    • Grit :

  • Demonstrates determination, ownership, and accountability in achieving results.

    • Required Knowledge / Experience :

  • Bachelor’s degree in Engineering, Quality, or a related technical field (or equivalent experience). 3–7 years of experience in quality engineering within a manufacturing, industrial, or electrical systems environment .
  • Working knowledge of ISO 9001, UL, ASME, and other quality standards .
  • Experience in root cause analysis , CAPA, and statistical process control (SPC).
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies (certification preferred).
  • Proficient in reading mechanical and electrical drawings, schematics, and technical documentation .
  • Strong understanding of measurement tools , GD&T , and inspection processes .
  • Excellent communication and documentation skills; able to interface effectively with suppliers, customers, and all levels of the organization.
  • Proficient with Microsoft Office and quality management software (QMS, ERP, or similar).
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to work independently and collaboratively in a fast-paced environment.
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