Instructional Designer, Revenue Cycle

Overview

The US Oncology Network is looking for a Revenue Cycle Trainer to join our team at Texas Oncology . This remote position will support our Central Business Office location at 3001 East President George Bush Highway.

Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” ® in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Why work for us?

Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.

What does the position do?

Under general direction, responsible for ongoing development, coordination and facilitation of business systems and revenue cycle training and development. This role also supports testing methodologies for the implementation of new business systems and enhancements to existing business systems. This requires the documentation and processing information in accordance with current policies, procedures, and guidelines. Use audit results and feedback to identify deficiency in test plan, training needs, improve processes, data quality, and operational performance. This role is crucial to Texas Oncology’s revenue cycle vision to modernize training to further support employee development and integrate new business systems and technologies. Supports and adheres to the US Oncology Compliance Program, to include Code of Ethics and Business Standards, and US Oncology’s Shared Values.

Responsibilities

The essential duties and responsibilities :

• Design, develop, and maintain instructional content (interactive modules, videos, microlearning) that meets evolving organizational needs.
• Assess the impact and effectiveness of training programs through post-training evaluations and feedback from participants and their supervisors. Modify programs as needed based on feedback and outcomes to align with organizational needs.
• Prepare instructional materials, including course objectives, outlines, background materials, and training aids.
• Consults with management team regarding training needs and performance issues.
• Researches and identifies areas in which training is required and / or beneficial.
• Assists in implementing training plans for individual and team development initiatives.
• Stays updated on industry trends, best practices, and new training methods to continually improve the effectiveness of training programs and provide recommendations for improvement.
• Other duties as requested or assigned.

Qualifications

The ideal candidate for the position will have the following background and experience :

Preferred Qualifications :

Knowledge of multiple PMS and EHR platforms.

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment :

This is a hybrid position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology / hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and / or clients. Work may require minimal travel by air or automobile to office sites.