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Facilities Coordinator
Facilities CoordinatorJLL • Westport, CT, United States
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Facilities Coordinator

Facilities Coordinator

JLL • Westport, CT, United States
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  • serp_jobs.job_card.full_time
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JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves :

This position provides comprehensive operational support to the Facility Manager across maintenance, vendor oversight, financial coordination, and client services. The role focuses on ensuring seamless facility operations while maintaining excellent service levels, managing work requests from initiation to completion, and fostering strong client relationships in a fast-paced facilities management environment.

Your day-to-day tasks will include :

  • Receive, dispatch, and track work requests to landlord staff, vendors, and service providers while monitoring Service Level Agreement (SLA) compliance
  • Coordinate scheduling, follow-up, and completion tracking for repairs, maintenance, and minor work requests to ensure timely resolution
  • Conduct site inspections and assessments to identify operational improvement opportunities and maintain building performance standards
  • Provide direction and information to vendors and service providers to ensure excellent work coordination with minimal disruption
  • Respond to work orders promptly while maintaining Key Performance Indicator (KPI) compliance and delivering exceptional customer service
  • Support small internal staff moves and handle materials up to 50 pounds as facility needs require
  • Maintain detailed inventory of parts and equipment, submitting replacement requests and reviewing contractor work quality and pricing
  • Provide coordination support for events, meetings, and conference facilities as business needs arise
  • Respond effectively to emergencies and support after-hours building activities as requested

Desired experience and technical skills

Requirements :

  • Minimum of two years professional experience in facilities management or related field
  • Computer proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • Excellent customer service, organizational, and problem-solving skills with strong attention to detail
  • Knowledge of office furniture systems and facility operations
  • Ability to work independently with minimal supervision and handle stressful situations effectively
  • Strong judgment and decision-making capabilities
  • Self-motivated with confident, energetic, and flexible approach to work
  • Preferred :

  • Bachelor's degree in facilities management, business administration, or related field
  • Experience with vendor procurement and contract management
  • Background in emergency response and after-hours facility operations
  • Knowledge of building safety procedures and regulatory compliance
  • Estimated compensation for this position :

    65,000.00 - 75,000.00 USD per year

    This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

    Location :

    On-site -Westport, CT

    If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

    Personalized benefits that support personal well-being and growth :

    JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages for hourly employees through Daily Pay
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

    Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and / or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

    I want to work for JLL.

    Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

    Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

    Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

    California Residents only

    If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

    Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Accepting applications on an ongoing basis until candidate identified.

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    Coordinator • Westport, CT, United States

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