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Human Resources Manager
Human Resources ManagerCarter Support Services • Eugene, OR, US
Human Resources Manager

Human Resources Manager

Carter Support Services • Eugene, OR, US
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Human Resources Manager – Manufacturing Location :

  • Department : Human Resources Reports To : Director of People Operations FLSA Status : Exempt Position Summary The Human Resources Manager serves as the strategic and hands-on HR leader for the manufacturing facility, overseeing all HR functions including employee relations, staffing, talent development, compliance, and labor practices.
  • This role ensures the plant maintains a highly engaged, compliant, well-trained workforce that supports safety, quality, productivity, and overall business performance.
  • The HR Manager partners closely with operations leadership to build a positive culture, reduce turnover, strengthen staffing pipelines, and ensure consistent adherence to company policies and regulatory requirements.
  • Key Responsibilities 1.
  • Employee Relations & Culture Serve as the primary HR contact for all plant employees, supervisors, and managers.
  • Provide coaching and guidance to address performance concerns, conflict resolution, and behavioral issues.
  • Ensure fair and consistent application of policies and progressive discipline.
  • Lead investigations related to misconduct, harassment, safety violations, and policy breaches.
  • Promote a culture focused on safety, accountability, communication, and continuous improvement. 2.
  • Talent Acquisition & Workforce Planning Manage full-cycle recruitment for hourly and salaried manufacturing positions.
  • Maintain strong talent pipelines for high-turnover roles (production, maintenance, sanitation, warehouse).
  • Collaborate with department leaders to forecast workforce needs and develop hiring strategies.
  • Oversee onboarding, new-hire orientation, and first-week training to ensure high retention. 3.
  • Compliance & Regulatory Management Ensure adherence to all federal, state, and local employment laws (FMLA, ADA, EEOC, OSHA, wage & hour).
  • Maintain accurate employee files, I-9 documentation, safety records, and compliance reports.
  • Partner with safety leaders to support OSHA audits, training, injury reporting, and workers’ comp claims.
  • Update and enforce company policies and employee handbook. 4.
  • Benefits, Leave Administration & Payroll Support Oversee benefit enrollment, employee inquiries, and vendor communication.
  • Manage FMLA, short-term disability, workers’ comp, and personal leave requests.
  • Partner with payroll to ensure accurate timekeeping, scheduling, and wage adjustments. 5.
  • Training & Development Ensure completion of mandatory training programs (safety, GMPs, food safety, harassment prevention, etc.).
  • Create development paths for supervisors and high-potential employees.
  • Support cross-training initiatives to improve workforce flexibility and reduce downtime. 6.
  • HR Metrics, Reporting & Continuous Improvement Track and report turnover, staffing levels, attendance, productivity, and employee engagement metrics.
  • Analyze trends and recommend solutions to improve retention and workforce stability.
  • Lead improvement initiatives related to onboarding, communication systems, and employee experience.
  • Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field preferred. 5+ years of HR generalist or HR management experience (manufacturing experience preferred).
  • Strong understanding of employment law, compliance, and HR best practices.
  • Experience in high-volume recruiting for hourly plant positions.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Ability to thrive in a fast-paced, production-driven environment.
  • Proficiency in HRIS systems, ATS platforms, and Microsoft Office Suite.
  • Bilingual (English / Spanish) preferred but not required.
  • Ideal Candidate Traits Approachable, supportive, and trustworthy.
  • Strong sense of urgency with the ability to multitask and prioritize.
  • Confident decision-maker who brings both strategy and hands-on execution.
  • Passion for building strong teams, coaching leaders, and improving culture.
  • Powered by JazzHR
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