Executive Director

Ridgeline Management Company is dedicated to creating environments where moments of joy, independence, and wellness are the focus each and everyday for our residents and employees. The Executive Director is responsible for mananging the day-to-day operation of the community. Responsibility includes promoting resident-directed living, achieving and maintaining census of the community to capacity, achieving high resident satisfaction and quality resident care/services, ensuring compliance with applicable State and Federal requirements, generating respect in the community for the community, guiding and mentoring team members to reach their highest potential, ensuring smooth operation of the community, managing and maintaining budgets, and generating the projected profit for the company.

1. Direct the performance of all team members in the community, including health services, dining services, housekeeping, maintenance, activities, administrative staff, and any other ancillary staff.
2. Follow through immediately on all state surveys, abuse allegations, or complaint investigations. Complete any Plan of Correction in partnership with the Regional Director and copy Ridgeline.
3. Operate the community in a manner which will ensure company profitability by meeting all community budget and census guidelines as set by the home office.
4. Ensure the delivery of quality services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests, concerns, etc.

5. Employ, supervise, and evaluate qualified community team members and to direct these employees to ensure the provision of appropriate quality services to residents, operating within the company’s personnel (and salary) policies; and in hiring, to thoroughly check employee's references and background, and evaluate the person according to the job to keep staff turnover at a minimum.

6. Promote and maintain positive relations with residents and their families, providing the necessary Administrator/resident contact, including, but not limited to, service plans and dining room interaction while addressing resident concerns appropriately.

7. Carry out resident-directed programming designed to achieve resident satisfaction by providing meaningful enrichment in the areas of interaction, entertainment, arts and crafts, physical exercise, education, religious services, and community involvement.

8. Contract for any approved contracted service, including the beauty shop, therapy services and other ancillary services as may be required. Direct and evaluate the performance of all service contractors in providing needed services within company policies, such as expenditure policy and procedure, and contracts.

9. Develop a professional relationship with your local Ombudsman, licensors, and community professionals.

10. Be knowledgeable and comply with all State and Federal laws and regulations and all company rules and regulations regarding the services of the residents and operation of the community.

11. Perform any additional job duties as assigned while completing all assigned duties, which may change from time to time according to resident needs, staffing levels, working circumstances, and Ridgeline home office directives.