Receptionist - State Farm Agent Team MemberHien Apple - State Farm Agent • Houston, TX, US

Receptionist - State Farm Agent Team Member

Hien Apple - State Farm Agent • Houston, TX, US

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Job Description

Benefits :

License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development

ABOUT OUR AGENCY :

I opened my first agency in 2013 and expanded into my second location in 2020. Today, I have a team of five, and we continue to grow steadily. Before becoming a State Farm agent, I built my career in financial services, which helped shape the way I approach customer care and running a business.

Im a single mom with two teenage sons, and I hold a BBA in Finance. Community is also a big part of who I amI stay very connected to the Vietnamese community and love being involved wherever I can make a positive impact.

I offer partial health coverage and licensing reimbursement, and our office environment is truly family-oriented. We care about each other, support one another, and enjoy regular team outings. Our agency is located in a busy shopping center with strong walk-in traffic, and Im proud of our excellent Google reviews that reflect how hard we work for our customers.

Im looking for a team member who genuinely loves helping people, thrives in a collaborative environment, and brings positive energy to the office. Bilingual candidates (especially Vietnamese or Spanish speakers) are strongly encouraged to apply.

ROLE DESCRIPTION :

Hien Apple - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

Greet customers warmly in person and over the phone, directing them to the appropriate team members.

Manage appointment scheduling and office communications.

Assist in handling incoming inquiries and maintaining customer records.

Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.

Provide excellent customer service and follow up on customers needs.

Support the team with various administrative tasks and projects.

QUALIFICATIONS :

Previous experience in a receptionist or customer service role.

Communication and interpersonal skills.

Organizational and multitasking abilities.

Comfortable with engaging in sales conversations.

Basic computer skills, including Microsoft Office and CRM systems.

Bilingual Vietnamese or Spanish.

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