Import Export Coordinator

Import Export Specialist - Japanese Bilingual - 3+ years of Experience in Freight Forwarding We are seeking an Operations Specialist / Coordinator to support day-to-day freight forwarding operations during the U.S. launch phase. This role will work closely with the U.S. Director and collaborate with Japan headquarters and the Thailand team. Key Responsibilities Handle day-to-day freight forwarding operations (Ocean / Air / Import / Export) Coordinate shipments, documentation, and delivery schedules Communicate with customers, vendors, carriers, and overseas offices Monitor shipment status and resolve operational issues as they arise Support operational process setup during the U.S. branch launch phase Assist with internal coordination and reporting as needed Required Qualifications Experience in freight forwarding or logistics operations (flexible depending on skill set) Basic to solid knowledge of Ocean and/or Air Import & Export operations Business-level English communication skills (required) Legal authorization to work in the U.S. Ability to work on-site in the Los Angeles area Preferred Qualifications 3–5 years of logistics or freight forwarding experience Experience handling both import and export operations Japanese language skills or familiarity with Japanese business culture Experience working with overseas offices or international clients Ideal Candidate Profile We are looking for someone who: Is detail-oriented and reliable in daily operations Communicates clearly and proactively Is comfortable asking questions and seeking clarification Takes responsibility and follows through on tasks Enjoys working in a collaborative, team-oriented environment Can adapt to change in a growing, launch-phase organization Compensation & Benefits (Indicative) Salary: $27-$32 hourly (DOE) Standard business hours: Monday–Friday, 9:00 AM–6:00 PM Potential flexibility in work style as the organization grows Benefits to be discussed (health insurance, PTO, etc.) Our Vision To be a Knot that connects people and nations— bridging Japan and the United States by supporting sustainable business and cross-border collaboration. Why Join Us Be part of a U.S. business launch from an early stage Work closely with leadership and gain broad operational exposure Grow with a global logistics company that values communication and trust