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Restaurant General Manager
Restaurant General ManagerSalem's Fresh Eats • Lakeland, Florida, United States
Restaurant General Manager

Restaurant General Manager

Salem's Fresh Eats • Lakeland, Florida, United States
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About the Role:
At Salem’s Fresh Eats, we serve more than just fresh food - we serve fresh energy, flavor, and hospitality in everything we do. As a General Manager, you’ll take the lead in running one of our restaurants like it’s your own business. From building and developing a high-performing team to creating unforgettable guest experiences, you’ll be the driving force behind our success. We’re looking for a passionate, people-focused leader who thrives in a fast-paced environment, inspires excellence, and lives our values of hospitality, teamwork, and integrity.

Key Responsibilities:
Leadership & Culture:
  • Recruit, train, and lead restaurant staff - including Assistant Managers, Shift Leaders, Kitchen Crew, and Front-of-House team members.
  • Create a positive, inclusive workplace that promotes teamwork, respect, and accountability.
  • Lead by example through professionalism, hospitality, and a hands-on leadership style.
  • Recognize and reward outstanding performance to build engagement and morale.
People Development:
  • Implement strong training programs to support employee growth and career progression.
  • Coach, mentor, and develop team members through ongoing feedback and personalized development plans.
  • Foster a “learn and improve” culture by encouraging continuous training and professional development.
Guest Experience:
  • Ensure every guest is greeted warmly, served promptly, and leaves happier than they arrived.
  • Handle guest feedback with empathy and professionalism, turning challenges into opportunities.
  • Lead the team to deliver consistent, high-quality food and service that reflect our brand standards.
Operations Management:
  • Oversee all daily restaurant operations - food preparation, service, cleanliness, and safety.
  • Maintain compliance with company policies and local health and safety regulations.
  • Manage scheduling, staffing levels, and performance to optimize results.
  • Conduct regular facility walk-throughs to ensure a clean, safe, and efficient environment.
Sales, Marketing & Community Engagement:
  • Execute local marketing initiatives and community outreach that strengthen brand awareness.
  • Analyze performance data to identify opportunities for growth and innovation.
  • Partner with your team to promote specials, events, and brand campaigns.
  • Build relationships with guests and the community to drive repeat business.
Financial & Inventory Management:
  • Achieve sales and profit goals while managing labor, food, and controllable costs.
  • Maintain accurate financial reporting and ensure proper cash handling procedures.
  • Conduct regular inventory audits, monitor stock levels, and ensure timely ordering.
  • Collaborate with vendors for high-quality, cost-effective, and responsibly sourced products.

What You Bring:
  • Proven leadership experience in a restaurant or fast-paced hospitality environment.
  • Strong communication, problem-solving, and decision-making skills.
  • Ability to coach and motivate diverse teams while maintaining a positive, professional tone.
  • Working knowledge of food safety, sanitation, and compliance standards.
  • Financial acumen, including budgeting and cost control experience.
  • Flexibility to work evenings, weekends, and holidays.
  • Flexibility to relocate to a store within a radius of 50 miles from home, as needed.
  • ServeSafe certification and successful completion of company management certification required.
  • High school diploma or equivalent; additional culinary or management training is a plus.
  • Must have valid Driver's License.

Perks & Benefits:
  • Competitive salary.
  • Growth opportunities within a dynamic and expanding brand.
  • Health, dental, and vision insurance
  • Paid time off and holiday pay.
  • Employee meals and discounts at all Salem’s Fresh Eats locations.
  • Continuous leadership and development training.
  • A vibrant, collaborative culture that celebrates success and promotes from within.

Job Type: Full-time

Benefits:
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance


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