Program Specialist

Hope all is well; My name is Ivan and I'm a recruiter from TEKsystems. I just wanted to share this job opportunity with you for our Remote Program Specialist Position . I have included some information below:

• Training Start: January 26, 2026

• $21/hour

• Schedule: Monday - Friday

• Job Title: Program Specialist

• Location: Remote Set up

Job Description:

• Candidates can be sourced nationally, will be 100% remote. Agents will support high inbound calls; previous inbound experience is required with familiarity with medical terminology as a plus.
• Agents will be handling 60-100 inbound calls per day. High volume call experience is required. The average handle time per call is 6 minutes. Calls will include enrollment status, medication shipment status, general patient inquiries, and outreach for missing information. Safety/adverse event experience is preferred. Customer service and empathy skills are a must. Agents could be handling a high volume of complaints initially. Agents will be expected to have 100% call quality.

Company Benefits:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• Transportation benefits

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Time Off/Leave (PTO, Vacation or Sick Leave)

If you're interested kindly provide your most updated resume and complete the 2 short assessments below . (PLEASE SEND A SCREENSHOT RESULT)

a. Kindly complete the form using this link.

https://forms.office.com/r/rpcBRnjL6T

b. Screenshot of internet connection speed test result taken through laptop/desktop (30 - 40 MBPS Upload 10 Download)

• speed.cloudflare.com

Job Type & Location

This is a Contract position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Dec 19, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.