Manager, Lab Quality Clin Lab Oth Quality Mgmt Full Time, Day 08 hrs

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

The Manager of Labs Quality is responsible for the management coordination and implementation of quality assurance education patient client and physician satisfaction and regulatory compliance for all laboratory sites. Quality assurance responsibilities include management of proficiency testing review and compilation of incident report and complaint data creation and coordination of ongoing QA activities in order to satisfy regulatory agency requirements. This position is responsible for staff education at all sites either managing directly or through assigned staff development and coordination of quality assurance satisfaction training programs and quality control.

Locations

Stanford Health Care

What you will do

• Collaborates with the laboratory management team and Medical Directors to integrate and consolidate laboratory services between SHC and LPCH in order to maintain or improve quality and reduce expense. Communicates new programs operational changes strategic plans and issues related to pediatric services to faculty administration and staff. Acts as a liaison represents and communicates pediatric laboratory services needs to Medical Directors and faculty and administration hospital departments physicians and outside clients and vendors as required.
• Coordinates in-service education sessions for the laboratory technologists other laboratory collaboration with other management team members and supervisors schedules time and dates for sessions suggests topics arranges for speakers and keeps records of such sessions. Maintains the laboratorys California CEU accreditation.
• Ensures training for compliance with all life-safety quality and risk management procedures / policies / standards for the various institutions and in doing so becomes responsible for identifying reporting and correcting any potentially harmful conditions and / or behaviors.
• In collaboration with Medical Directors and Laboratory Management chooses ongoing QA indicators and criteria for monitoring service from SHC LPCH and outreach. Generates reports to track performance and quality improvement. Assists Directors Managers and Medical Directors in developing section QA plans.
• Collects and collates data and implements changes to resolve problems. Provides support for the creation of QA report for regulatory agencies. Prepares annual quality assurance report and submits for collaboration with the CLS Education Coordinator coordinates curriculum schedules training testing and evaluation of Medical Technologist collaboration with management team members and supervisors schedules time and dates for training arranges for speakers and keeps records of such general maintains the training program in compliance with all regulatory agency requirements.
• Manages proficiency testing by overseeing selection and purchase proficiency testing materials tracking and documenting results and if required insuring that appropriate corrective action is implemented for discrepant results.
• Oversees the investigation of laboratory related incident reports and notifications in doing so recommends corrective action and resolution of problems drafts letters as assigned condenses and summarizes data and presents data for review and signatures.
• Resolves internal and external customer services issues. Collaborates with other laboratory managers to develop implement and monitor changes to policies procedures and programs required to meet the needs of inpatient outpatient and outreach pediatric and adult services.
• Serves as a point of contact collaborates with acts as a liaison to and communicates on a routine basis with physicians clients faculty hospital staff and hospital management to identify technical and operational customer requirements service issues and opportunities for improving service.
• Communicates this information to laboratory management team in order to support the development of strategic plans in order to improve service related to pediatric services

Education Qualifications

Experience Qualifications

Required Knowledge Skills and Abilities

Licenses and Certifications

These principles apply to ALL employees :

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients families and towards each other. C-I-CARE is the foundation of Stanfords patient-experience and represents a framework for patient-centered interactions. Simply put we do what it takes to enable and empower patients and families to focus on health healing and recovery.

You will do this by executing against our three experience pillars from the patient and familys perspective :

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and / or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale : Generally starting at $74.73 - $99.04 per hour

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.

Required Experience :

Manager

Key Skills

Catering,Apache Commons,Architectural Design,Human Resources Administration,Accident Investigation

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 74 - 99