GTM Enablement Specialist

Job Description

The GTM Enablement Specialist plays a critical role in the ongoing success of our regional Sales and Business Development teams. Whether youre a high-performing Zendesk BDR looking to scale your impact or a seasoned sales development expert with a passion for enablement this is your opportunity to help others win.

In this role you will own onboarding continuous learning and prospecting excellence across your region. Youll optimize messaging refine outbound sequences and deliver high-impact enablement that empowers BDRs to hit and exceed their pipeline goals. This is a high-visibility high-impact position where coaching meets strategy and results are measured in ramp time conversion rates and team confidence.

What Youll Do

Onboard New BDRs : Deliver in-person and virtual onboarding programs to ramp new hires quickly and confidently.

Continuous Enablement : Design and deliver ongoing training to upskill BDRs on messaging tools objection handling and prospecting strategy.

Sequence & Messaging Optimization : Analyze performance data and collaborate with ops marketing and enablement teams to optimize outbound cadences and email / voice / social messaging.

Field Coaching & Support : Partner with SDR Managers to identify skill gaps deliver tactical coaching and ensure reps are applying best practices.

Cross-Functional Collaboration : Work closely with Marketing Enablement Business Operations and Product teams to ensure the Sales Development organization has the tools knowledge and content needed to be successful.

Regional Expertise : Stay close to the field surfacing regional insights scaling successful experiments and sharing voice-of-the-BDR feedback to improve programs.

What You Bring

24 years in Sales Development preferably in a high-growth SaaS environment

Current or former BDR at Zendesk (a plus!) or equivalent experience in a fast-paced sales team

Deep understanding of outbound prospecting tactics and modern sales engagement tools (e.g. Outreach SalesLoft Salesforce Gong ZoomInfo)

Proven ability to coach others lead trainings and explain concepts clearly and persuasively

Data-driven mindset with an eye for whats working and whats not

Exceptional communication skills both written and verbal

Strong collaborator and self-starter who thrives in a fast-moving environment

Passion for mentoring enablement and helping others achieve their best

Why Join Zendesk

Make a measurable impact on a global sales development team

Be part of a customer-first employee-empowered culture

Collaborate with passionate innovative professionals across departments

Access competitive benefits professional development resources and leadership opportunities

Zendesk is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

The US annualized base salary range for this position is $70000.00-$106000.00. This position may also be eligible for bonus benefits or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations the offer for the successful candidate for this position will be based on job related capabilities applicable experience and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles) and do not include bonus benefits or related incentives.

Hybrid : In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA / EEO / Veterans / Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.

Required Experience :

IC

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 70000 - 106000