To Go Position - Hiring Immediately

To Go Position

$15-18 / hr including tips, Free Meal when Working

POSITION SUMMARY : The takeout specialist is responsible for taking guests orders, ringing in orders and taking payment from the guest with great customer service. This position reports to the General Manager.

KEY RESPONSIBILITIES :

• Act as a company advocate and embody Pizzana’s values : Excellent customer service, innovation, community, cleanliness, and a great place to work.
• Hold the guest as the most important priority at all times
• Enthusiastically greet the guest making eye contact and smiling
• Take the order listening closely to ensure every order is filled promptly and accurately (smart sell if applicable)
• Maintain aesthetic guidelines while packaging
• Ensure orders are entered in the POS system accurately
• Collect payment from the guest
• Assemble the order checking for accuracy
• Deliver the order making eye contact and repeating the order number and prepared food items
• Thank the guest and invite to return again
• Communicate guests feedback to restaurant management
• Educate guests on products offered
• Resolve guest concerns with respect and a sense of urgency
• Understand in store marketing promotions
• Execute new product rollouts including selling to guests and product execution
• Practice proper cash handling procedures with a smile
• Adhere to all safety and sanitation guidelines

QUALIFICATIONS / SKILLS :

EDUCATION AND / OR EXPERIENCE :

ESSENTIAL PHYSICAL FUNCTIONS :

About Pizzana :

Founded from the ingenious minds of Daniele Uditi, an artisan who learned his craft growing up in Naples, Italy, Candace and Charles Nelson, the couple behind Sprinkles cupcakes, and Caroline and Chris O’ Donnell, the concept was born at a Sunday night pizza party. In April of 2017 Pizzana opened its doors in Brentwood, CA. Daniele’s signature “slow dough” Neo Neapolitan pizzas have garnered a passionate international following of celebrities and pizza lovers alike. The passion for innovation and commitment to fresh food is reflected in Pizzana’s flavors, from eclectic to seasonal.