Service Plumber

Job Description

Job Description

Job Title : Plumbing Service / Warranty Technician

Reports to : Plumbing Manager

Direct Reports : Apprentices

Join Team Kline– Where You’re Not Just an Employee, You’re an Owner!

At  Team Kline , we believe in creating a workplace where YOU truly belong. When you join us, you become an  employee owner , sharing in our success as we continue to grow and thrive. Since our humble beginnings in 2004, starting from a Des Moines garage, we’ve grown to over 400 team members across five locations : Des Moines, Waterloo, Cedar Rapids, Omaha, and Kansas City. We’ve expanded our services to include HVAC, electrical, plumbing and more, opening exciting new opportunities for growth and advancement!

Job Summary :

The Plumbing Service / Warranty Technician is responsible for performing residential and commercial service calls, diagnosing plumbing issues, and completing warranty repairs with accuracy and professionalism. This role involves interacting directly with customers, troubleshooting problems on-site, and ensuring high-quality, code-compliant workmanship. The technician serves as the face of the company in the field, maintaining strong communication with management and clients while representing company standards and values.

Key Responsibilities :

• Perform service calls and warranty work, including diagnostics, repairs, and minor installations.
• Communicate effectively with customers, explaining findings and recommending solutions.
• Accurately diagnose plumbing issues and provide efficient, lasting repairs.
• Complete required documentation, including service reports and warranty claims.
• Ensure all work meets plumbing code and safety standards.
• Maintain a clean and organized work environment, including job site and company vehicle.
• Collaborate with dispatch and management for scheduling and job updates.
• Mentor and support apprentices as needed during service visits.
• Maintain inventory of service vehicle materials and request restocks as needed.
• Follow all company policies regarding conduct, safety, and vehicle use.

Minimum Requirements :

Physical Demands :

Safety Requirements :

Work Environment :

Why Join Team Kline?

We don’t just offer a job; we offer a chance to grow with a company that treats you like family. Here’s what’s waiting for you :

At Team Kline, we don’t just get the job done; we have fun doing it. If you're ready to take the next step in your career with a company that values YOU and your contributions, then we can’t wait to meet you!

Powered by JazzHR

zO9rKofdcc