Facilities Ambassador

JOB TITLE : Facilities Ambassador

REPORTS TO : Facilities Manager

STATUS : Full-Time / Non-Exempt

COMPENSATION : $24.49 hour, including paid medical insurance as well as paid time off (vacation, health, & holidays)

GENERAL SUMMARY :

The Facilities Ambassador is part of a team of six supporting the day-to-day functioning of a safe and welcoming space for the community, working with Center staff, tenants, non-profit organizations, LGBTQ+ individuals, and vulnerable members of the community. The Center owns and operates a 35,000 square foot facility that provides direct services and space for special events, meetings and other types of gatherings.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Courteously welcome clients and visitors to the Center, creating a hospitable environment and providing services to clients with the utmost dignity and respect.
• Follow & implement all Center policies, procedures and Community Agreements.
• Apply non-violent crisis intervention and de-escalation techniques to manage and resolve conflicts safely and effectively.
• Monitor building entrances, lobbies, and outside surroundings to ensure building safety, including immediate assessment of hazards, and notification of appropriate management staff if / when identified.
• Perform daily building opening and / or closing duties, depending on shift.
• Independently perform routine janitorial duties to maintain cleanliness and hygiene across all facility areas.
• Assist in the day-to-day functioning of the building, including maintenance, repairs, acting as a liaison with vendors, and other duties as assigned by the Facilities Manager.
• Support Room Rental Coordinator by providing room set-ups / breakdowns and responding to event holder on-site requests. Serve as a liaison to event holders as needed.
• Monitor, identify, and report building maintenance needs and / or safety hazards.
• In the absence of Facilities Manager or other management personnel, act as Center liaison to emergency responders (police, paramedics, fire department, etc.).
• In urgent crisis situations, contact emergency responders, in accordance with the Center's 911 policy.
• Perform additional facility-related tasks as directed by the Facilities Manager to support Center operations.
• Maintain inventory of cleaning supplies, safety equipment, and other facility-related materials; notify Facilities Manager when restocking is needed.
• Maintain accurate logs of visitors and vendors entering the building, in accordance with Center policies
• Assist in implementing and maintaining emergency preparedness plans, including participation in drills

ESSENTIAL QUALIFICATIONS :

PREFERRED QUALIFICATIONS (not required) :

WORKING CONDITIONS :

Essential physical requirements

THE SF LGBT CENTER

The mission of the Center is to connect our diverse community to opportunities, resources and each other to achieve our vision of a stronger, healthier, and more equitable world for LGBT people and our allies. The Center's strategies inspire and strengthen our community by :

EQUAL OPPORTUNITY

The SF LGBT Center is proud to be an equal opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or inter-sex are encouraged to apply. The SF LGBT Center maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and / or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.

Pursuant to SF Fair Chance Ordinance, we consider qualified applicants with arrest / conviction records.

APPLICATIONS

SF LGBT Community Center

1800 Market Street, San Francisco, CA 94102