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Store Shift Supervisor
Store Shift SupervisorPet Supplies Plus • Brockton, MA, US
Store Shift Supervisor

Store Shift Supervisor

Pet Supplies Plus • Brockton, MA, US
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Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Responsibilities / Qualifications

As  Store Shift Supervisor  at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will :

  • assist a neighbor in choosing the perfect toy for a lab who loves to fetch
  • stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom
  • show a fourth grader how to test the water in his fish tank
  • set an example for the other team members in delivering fantastic neighborly service
  • assist the store’s team leaders by reinforcing the daily operational procedures and performance expectation
  • …all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsome!

Shift Supervisor

  • key responsibilities include :
  • Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood.
  • Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.
  • Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors.
  • Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations.
  • Involvement in store recruiting, onboarding and team member development.
  • Communicating opportunities to improve community engagement or store performance to the team leaders.
  • Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks.

    • PAWsome Shift Supervisor  candidates will have :

  • A high school diploma or GED.
  • 2+ years of retail experience.
  • Proficiency in Microsoft Office.
  • Strong sales and customer service skills are a must.
  • Ability to operate all equipment, including a forklift, to run the store is important, as well as the abiilty to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy!).
  • Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older

    • Why Us :

  • Employee Discounts
  • Flexible Schedules
  • Pay Increases & Pet Care Training Programs
  • Promotion From Within Culture
  • Medical, Dental & Vision Plans (Full-Time)
  • Health Savings & Flexible Spending Accounts
  • Paid Time Off (Full-Time)
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    Supervisor Store • Brockton, MA, US

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