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Client Success Technical Manager
Client Success Technical ManagerVirtualVocations • Olympia Heights, Florida, United States
Client Success Technical Manager

Client Success Technical Manager

VirtualVocations • Olympia Heights, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Client Success Technical Manager to oversee client accounts and ensure optimal use of their platform.

Key Responsibilities

Provide technical support and troubleshoot issues for clients

Manage client requests, including incident resolution and platform configuration

Deliver onboarding, training, and ongoing support to enhance client experience

Required Qualifications

Experience in customer support, preferably in a SaaS environment

Proficient in troubleshooting technical issues

Fluent in English and Portuguese; Spanish is a plus

Valid driver's license for occasional on-site support

Knowledge of networks or event technology is a bonus

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Client Manager • Olympia Heights, Florida, United States

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