Human Resources Director

Director Of Human Resources

The Hilton Milwaukee is seeking a strong Director of Human Resources. This professional will support the human capital needs of our historic convention hotel. As the HR Director, you will report to the Hotel's General Manager and directly oversee the Human Resource services provided for the Hilton Milwaukee, the newly branded The Marc Hotel, as well as Miller Time Pub and our Milwaukee market shared Accounting, Sales and Reservations offices, totaling approximately 360 associates. As a key member of the Executive Committee, your insights and leadership will play a pivotal role in shaping the hotel's strategic vision.

There's no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee's premier meeting and convention destination. If you're passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.

What will you be doing?

• Oversee all areas of Human Resources administration. This includes but is not limited to associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, union relations, culture building, and community involvement.
• Lead labor relationships with two (2) unions that includes but is not limited to contract negotiations, contract compliance, contract training, and grievances.
• Provide guidance on associate relations issues such as investigations, coaching / counseling, and policy enforcement.
• Recommend, evaluate and support Hilton and Marcus Hotels' brand training and development programs, as well as remain current with industry trends in order to make necessary enhancements.
• Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates.
• Develop annual budgets for salaried labor and HR operating expenses. Ensure expenses are forecasted correctly on a monthly basis.
• Act as a member of the Executive Committee. Understand how to best support operational departments by working closely with your peers.
• Serve as a strategic partner who helps develops high potential leaders and advocates for their progression.
• Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, encouraging cross-departmental appreciation, and continuing to elevate service standards.
• Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law.
• Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance.

What should you bring to the role?

What's in it for you?

Who we are : A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style. Note : This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. The Hilton Milwaukee is an Equal Opportunity Employer.