Director, Hospital Development

Hospital Development Director

Reporting to the Vice President, Clinical Operations, the Director, Hospital Development (HD) has primary accountability for the successful operation of the Hospital Development department. Through the planning and execution of strategic priorities, the Director ensures that the HD department effectively and efficiently serves the organization's mission. The Director also ensures regulatory compliance and financial sustainability. In addition, the Director serves as an organizational leader as a member of the Extended Senior Leadership team.

Essential Job Functions

Leadership Responsibilities :

• Develops and leads annual strategic and operations planning process and ensures implementation of annual departmental goals and objectives.
• Responsible in partnership with the Operations Directors team for development and implementation of the ODS strategic plan and ensures the initiatives are carried out to achieve KPIs.
• Is responsible for operations of Hospital Development, including compliance with all current federal, state, and / or local laws and / or regulations, including those of the Center for Medicare Services (CMS), Uniform Anatomical Gift Act (UAGA), compliance with the Association of Organ Procurement Organizations (AOPO) Standards and all ODS Standard Operating Procedures (SOPs), Policies (POLs), and Work Instructions (WIs).
• Cultivates a programmatic approach to achieving optimal organ and tissue donation rates. Actively participates in organizational strategy development.
• Develops and ensures consistent application and compliance with departmental policies and procedures.
• Participates in a strong collaboration with the Director team to achieve organizational objectives for organ and tissue donation outcomes.
• Participates on regional and national committees, as appropriate.
• Works in concert with Quality Department and others to reduce risk and ensure quality processes are in place.
• Is responsible for continuous process improvement. Develops measures of success and utilizes data reports to improve process and overall outcomes in relation to department performance.
• Responsible for on-going departmental audit preparation.
• Develops, manages, and leads the departmental budget. Routinely engages in processes to improve management of costs and potentially reduce costs and involves Hospital Development Managers as appropriate.
• Partners closely with Communications and External Affairs teams on projects impacting hospital partnerships and performance metrics.
• Manages and leads assigned staff to plan, organize, and monitor the implementation of effective hospital development and family support strategies that will improve donation outcomes.
• Ensures effective implementation of departmental strategic initiatives.
• Serves as role model for accountability for achieving results.
• Monitors departmental Key Performance Indicators and guides the development of plans to maintain or improve performance.
• Develops and ensures consistent application and compliance with departmental policies and procedures.
• Manages ongoing performance feedback and personal development plans.
• Identifies areas of opportunities for staff development or improvement and initiates action to address with a strong focus on staff retention.
• Ensures completion of annual training needs of Hospital Development staff.
• Is responsible for effective on-boarding of HD department team members.
• Provides effective coaching to engage, support, and motivate staff to realize their greatest potential in service of LifeCenter's mission.

Business Development :

Hospital Relations :

Medical Examiner (ME) / Coroner Relations :

External Donation Partner Relations :

Marketing / Communications :

Supervision :

Other Responsibilities

Knowledge, Skills, Abilities :

Behavioral Requirements :

Physical Activities / Requirements :