Fleet Support Rep-SA / DBA III-Computer System Analyst

Overview

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Responsibilities

• Computer Systems Analyst
• We have an opportunity for a Helpdesk Analyst to work as a member of an energetic and dynamic team supporting advanced program integration and installation within Navy’s Strike Planning and Execution Systems line of products. You’ll be answering calls on behalf of Navy’s Strike Planning and Execution Systems.
• What You'll Do :
• Provide helpdesk support for Navy systems administration and installations support. The duties for this position will primarily be performed from the V2X Marlton, NJ Facility and may require periodic CONUS / OCONUS travel. This position may also require occasional embedded support to US Navy afloat units as a ship rider for periods of 2-4 weeks, which includes bonus pay.
• Key Responsibilities :
• Both as part of a team and independently analyze and break down software function, operation, and administration of the various system components, connections, and applications associated with the Strike Planning and Executions Systems environment.
• Directly interact with various levels of US Government Program Office personnel, US Navy and US Marine Corps uniformed personnel, and other contractors to obtain required information.
• Participate in technical document validation / verification and In-Process Reviews, program reviews, technical exchanges, and team meeting.
• Be involved in the development and collection of performance metrics for monthly reporting and for use in developing / improving the documentation process.
• Assist with tracking and inventory of government furnished equipment and materials.
• Act as primary liaison between the government Program Office and Fleet users while providing technical support on site.
• Provide system-specific administration and maintenance training for users.
• Assist aircrew with mission planning when using supported programs.
• Work with cross‑functional teams to compile source data inputs, establish training requirements, and review developed material.
• Provide cross-platform training and guidance to less experienced team members and team members from co-located programs outside of the mission planning environment.
• Install and configure system-specific software on all applicable assets.
• Install, integrate, test and secure site-unique hardware and software applications as approved by the government customer.
• Create, maintain, and manage system administrator and user accounts for all applicable mission assets.
• Provide technical recommendations and advice to the government customer in support of defining and prioritizing requirements for system upgrades, replacements, and new solutions.
• Provide technical support for the preparation and development of documentation for installation, testing, service transition, continuity of operations, disaster response and recovery, and other standard operating procedures.
• Coordinate with enterprise network, web, database, and information assurance engineers and administrators for all installation, testing, integration, operation, maintenance and troubleshooting activities.
• Monitor, administer, document and report on system security posture in accordance with DoD and local information assurance guidance and policy.
• Prepare, pre-configure and test deployable equipment packages for remote connection and operation, train users and support personnel on system set-up and operation, and provide remote support to deployed personnel.
• Support CM and QA practices by adhering to configuration management and change control policies and procedures.
• Maintain current knowledge of relevant and emerging technologies as assigned

Qualifications

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients