Fairfield Inn & Suites Dayton South - PM Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence :  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication :  Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving :  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability :  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills :  Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Our contemporary south Dayton, OH hotel near Wright Patterson AFB is a great option for your next visit! With a centralized location right off of I-675 & I-75, our hotel puts you a short walk from Dayton Mall and only minutes from Austin Landing, Kettering, Miamisburg and University of Dayton. Attend an event at the nearby UD Arena or in downtown Dayton during your stay. Guests traveling for work are just five minutes from local businesses such as the Lexis Nexis, Reynolds and Reynolds Company & the Evenflo Corporate office. While in Dayton, stay on track with your fitness routine with our 24 hour fitness center or indoor pool. We also have a complimentary hot breakfast buffet every morning, free WiFi, 24 hour business center & a social hour on Tuesdays! At the Fairfield Inn & Suites Dayton South, you're our #1 priority.

Application deadline for Colorado positions :

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