Customer Care Specialist - WFH

Insurance Representative Opportunity

As a representative of our organization, you'll serve as the first point of contact for the families we protect. You'll play a key role in helping clients understand their coverage, navigate their benefits, and feel confident about their decisions.

This position goes far beyond managing policies it's about creating genuine connections, educating families on their options, and becoming a trusted resource they can rely on for years to come.

Responsibilities

• Build meaningful relationships through consistent communication and high-quality service
• Guide policyholders through their benefit options, claims, and updates with empathy and precision
• Simplify complex coverage information into clear, easy-to-understand terms
• Work closely with leadership to refine onboarding and client-experience processes
• Act as the go-to point of contact for client questions and service needs
• Participate in continuous learning, coaching, and leadership development opportunities

What We're Looking For

What You'll Gain