Security Officer - Mall Patrol Specialist

Security Officer - Mall Patrol Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer - Mall Patrol Specialist in Santa Clara, CA, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Patrol Unarmed Officer with Allied Universal in a retail and mall location, you will monitor and patrol assigned areas, helping to deter security-related incidents while providing a visible presence. You will interact with visitors and tenants, offer exceptional customer service, and support a welcoming environment. By upholding our values of teamwork, integrity, and a people-first approach, you play an important role in maintaining a secure and positive atmosphere for everyone. Position Type : Full Time Pay Rate : $24.50 / Hour Job Schedule : Day Time Mon 03 : 00 PM - 11 : 30 PM Tue 03 : 00 PM - 11 : 30 PM Wed 03 : 00 PM - 11 : 30 PM Sun 03 : 00 PM - 11 : 30 PM Why Join Us : Smart Tools : Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth : Get paid training and access to career growth opportunities. Financial Benefits : Participate in our retirement savings plan to invest in your future. Exclusive Perks : Enjoy discounts on top brands and services through our Perks Program. What You'll Do : Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies and / or emergency response activities as directed by Allied Universal. Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times. Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unauthorized activity and identify potential concerns. Observe and report any suspicious activity, hazards, or unusual situations to the appropriate personnel and / or authorities. Assist with access control by monitoring entrances and exits within the retail environment. Support Allied Universal and client staff during emergencies or evacuations as needed. Complete required reports and documentation accurately and promptly as per Allied Universal guidelines. Maintain a visible presence to help to deter potential issues and provide reassurance to clients, employees, and visitors. Minimum Requirements : At least one year of security-related experience is required. Alarm panel experience is preferred. The ability to lift more than 20 pounds is preferred. Customer service experience is preferred. Access control and / or badge experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law.