Security Officer 2- THH Denton

Security Officer 2

The Security Officer 2, consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire or other safety hazards and deter the potential for crime. Safeguards company assets and property from theft and criminal mischief. Investigates all thefts, accidents, improper actions or conduct and all offenses of a criminal nature. Promotes good public and staff relations.

Essential Functions Of The Role :

• Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field.
• Maintains general order of the local environment and intervenes in disturbances in a calm and efficient manner guided by courtesy, established rules and regulations.
• Responds to various public service calls, including criminal offenses, civil process, hospital violations or customer service oriented requests such as escorting patients, visitors, medical staff, and employees to parking areas; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions.
• Assists Police Officers as required to maintain order; to include assisting with arrests when requested.
• Responds without hesitation and assists with all medical emergencies as required, within the scope of the officer's training and expertise.
• Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization.
• Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law.
• Handles sensitive investigations and information in a professional manner, safeguarding confidential information obtained through investigation or from Law Enforcement authorities.
• Controls the flow of traffic at designated points of interest. Issues citations for parking violations.

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