Patient Care Coordinator

Job Description

Job Description

The Role

We’re looking for a compassionate, organized, and reliable Patient Care Coordinator to be the welcoming face of our clinic. In this role, you’ll manage front desk operations, coordinate patient care, and support physicians while ensuring every patient has an outstanding experience.

What You’ll Do

• Greet patients with professionalism and warmth, making them feel supported from the moment they arrive.
• Manage appointment scheduling, patient check-ins / check-outs, and payment collection.
• Assist with patient care coordination : ordering MRIs, processing prescriptions, and following up with patients.
• Maintain accurate charts and process documents efficiently.
• Handle phone calls, emails, faxes, and office supply orders.
• Support physicians during procedures and treatments as needed.
• Restock and maintain the snack and coffee bar.
• Help patients obtain medical records and imaging results quickly.
• Promote and upsell regenerative medicine services to enhance patient care and clinic growth.
• Contribute ideas for improving processes and patient experience.
• Pitch in with team tasks such as laundry or room resets when needed.

What We’re Looking For

Preferred but not required :

Our Team

We’re a small, close-knit group (2 full-time and 2 part-time employees). We value flexibility, collaboration, and a can-do spirit. Everyone contributes, and your role will be vital to both patient experience and clinic success.

Why Join Us?