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Learning Program Facilitator
Learning Program FacilitatorVolt • Las Vegas, NV, United States
Learning Program Facilitator

Learning Program Facilitator

Volt • Las Vegas, NV, United States
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We bring you Tomorrow's opportunity, today.

Volt is immediately hiring Learning Program Facilitator in Las Vegas NV, 89119

As a Learning Program Facilitator , your responsibilities will be.

The Learning Program Facilitator delivers and reinforces training across operational and corporate teams (e.g., resident management, leasing, contact center, sales and marketing, and other support functions). This role facilitates technical and role-specific training, supports onboarding and skill development, and provides coaching and ongoing reinforcement to ensure consistent skill application in daily operations. In addition to facilitation, partners cross-functionally to curate learning content and ensure materials are accurate and aligned with business needs, learning objectives, and company standards. Collaborates with functional leaders to prepare training agendas, conduct learning observations, and develop debrief summaries to highlight outcomes, opportunities, and risks.

Responsibilities :

  • Deliver training including onboarding, upskilling, systems, role-based competencies, customer experience standards, and compliance-through in-person and virtual sessions.
  • Manage logistics for training sessions, including scheduling, attendance tracking, and coordination with functional leaders.
  • Support course administration in the LMS platform (e.g., Workday), including attendance, grading, and assessment tracking. Ensure data accuracy and compliance, escalating issues as needed.
  • Facilitate simulations, coaching, and skills practice sessions to reinforce learning and observe application. Provide actionable feedback to participants and share insights with functional leaders for continued adoption and reinforcement.
  • Curate content and resources to support program delivery. Collaborate cross-functionally to ensure accuracy of materials and alignment of programs with business needs, learning objectives, and company standards.
  • Assist in delivering and co-facilitating train-the-trainer sessions alongside lead facilitators and department leadership, functional leaders, and subject matter experts (SMEs). Support internal facilitators to ensure consistent delivery of established programs. Coach front-line and mid-level managers on reinforcing training programs at the local level, strengthening accountability for skill transfer and consistent application.

Requirements :

  • High school diploma or GED required.
  • Bachelor's degree in Organizational Development, Learning and Development, Education, Human Resources, or a related field preferred; equivalent professional experience considered.
  • Minimum 4 years of experience facilitating training programs, including both in-person and virtual environments; experience in single-family or multi-family rental operations preferred.
  • Minimum 3 years of experience facilitating programs such as onboarding, role-based, technical, change-readiness, or leadership.
  • Experience curating and organizing learning content and collaborating with instructional design teams to ensure program accuracy, relevance, and alignment with business needs.
  • Experience coaching leaders on reinforcement of training programs at the local level preferred.
  • Experience supporting organizational change initiatives and adoption of new processes or systems preferred.
  • Industry knowledge in residential property management, leasing, or customer service strongly preferred.
  • Familiarity with compliance and audit requirements related to training programs.
  • Proficiency in learning management systems (e.g., Workday) for course administration, tracking, and reporting.
  • Strong proficiency in Microsoft Office Suite; Office 365 experience preferred, Canva, Adobe Creative Cloud; similar design programs considered.
  • Certification in virtual facilitation, adult learning, or professional training programs (e.g., ATD, Kirkpatrick, Blanchard, Maxwell DISC, or equivalent) preferred.
  • Coaching certification (e.g., ACC / PCC / MCC, CCL, CPC, CPCC) preferred.
  • Valid driver's license and satisfactory driving record required.
  • Comfort with technology, including LMS platforms, virtual delivery tools, and Microsoft Office applications.
  • Location : Las Vegas NV, 89119

    Job Type : Direct Hire

    Pay Range : $57,000 per year to $71,000 per year

  • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
  • Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

    Benefits : Benefits will be provided by the client as this is a direct hire role.

    Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

    Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

    By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from VOLT and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf

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