Job Description
Job Description
System Administrator
Location : Cincinnati, OH (Hybrid – 45249)
Employment Type : Full-Time
Salary Range : $60,000 – $85,000 annually (based on experience)
About MIS Solutions
MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.
We are seeking a skilled and motivated System Administrator to join our team. This role plays a critical part in maintaining, supporting, and improving our partners' IT environments. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.
What You'll Do
As a System Administrator, you will help ensure the stability, performance, and security of client systems while providing high-quality support and project assistance.
Key Responsibilities :
- Install, configure, maintain, and support servers, networks, and related hardware and software
- Monitor system performance and proactively troubleshoot issues to ensure optimal uptime
- Implement and maintain security controls to protect systems and company data
- Manage user accounts, permissions, and access rights
- Oversee system backups, disaster recovery, and business continuity processes
- Deploy and maintain software applications, patches, and updates
- Assist with IT projects including system upgrades, migrations, and infrastructure improvements
- Provide timely technical support and issue resolution for end users
- Document system configurations, procedures, and troubleshooting steps
- Evaluate and recommend hardware, software, and system components
- Work directly with vendors to troubleshoot issues and evaluate products and services
- Adhere to strict information security standards and best practices
- Occasional travel to client sites as needed (less than 5%)
Our Core Technology Stack
You'll work daily with modern, standardized technologies across our managed partner base. While expertise in every platform isn't required, familiarity with MSP-standard tools is strongly preferred.
Cisco Meraki (firewalls, switches, wireless access points)Microsoft 365 (Exchange Online, Entra ID / Azure AD, Intune)Windows Server and Windows desktop environmentsSynology NAS (backups, replication, disaster recovery)VMware and Hyper-V virtualizationMicrosoft Azure infrastructure and servicesVOIP platformsWhat We're Looking For
Required Skills & Experience :
Proven experience as a System Administrator or similar roleStrong knowledge of Windows and / or Linux server environmentsExperience using the Microsoft 365 Admin CenterSolid understanding of networking concepts (TCP / IP, VLANs, DNS, DHCP, firewalls)Experience with virtualization technologies (VMware and / or Hyper-V)Experience working with cloud platforms such as Azure and / or AWSExperience with VOIP platformsExperience with Cisco Meraki environmentsStrong understanding of cybersecurity best practicesExcellent troubleshooting and multitasking abilitiesStrong communication and interpersonal skillsAbility to work independently and as part of a teamAbility to lift up to 20 lbs. (occasional equipment handling)Experience working in an MSP environment using ticketing, documentation, and RMM tools (e.g., Syncro or similar platforms) is a plusPreferred Qualifications :
5+ years of system administration experienceRelevant certifications such as CompTIA Server+, MCSA, CISSP, or similarCompensation & Benefits
Pay & Incentives :
Competitive salary ($60,000–$85,000 DOE)Bonus opportunities (performance, annual, and project-based)Overtime and after-hours compensationStipends :
Monthly vehicle stipend (no mileage tracking required)Monthly cell phone stipendMonthly home internet stipendBenefits & Perks :
Full medical benefitsLife insurance coverageRetirement planPaid time offCertification bonuses to support professional growthEmployee of the Month bonusBirthday celebrationsComplimentary snacks and beveragesMonthly cookouts or catered lunchesQuarterly offsite team-building eventsAnnual holiday party with bonusesAccess to a wide range of employee discountsSchedule
Monday through FridayDay shift (8-hour shifts)On-call rotation