Technical Account Manager

A company is looking for a Technical Account Manager based in North America.

Key Responsibilities

Serve as the primary technical point of contact for high-value enterprise customers throughout the full lifecycle

Lead onboarding, guide integration architecture, and drive deep platform adoption in complex environments

Conduct delivery reviews and executive briefings, translating technical findings into strategic business context

Required Qualifications

3+ years in a Technical Account Manager or equivalent post-sale technical advisory role

Deep hands-on experience with CI / CD platforms such as Jenkins, GitHub Actions, or CircleCI

Strong technical foundation in DevOps tooling like Terraform, Kubernetes, and cloud platforms (AWS, GCP, or Azure)

Practical scripting ability in languages such as Bash, Ruby, Go, JavaScript, or Python

Experience mentoring junior colleagues and contributing to team-wide capability uplift