Technical Account Manager

A company is looking for a Technical Account Manager (US).

Key Responsibilities

Serve as a trusted technical advisor and primary contact for customers, managing technical inquiries and issue resolution

Guide customers through implementation, onboarding, and adoption while driving adoption and retention targets

Collaborate with cross-functional teams to enhance customer experience and relay feedback to product management

Required Qualifications

Experience managing customer accounts and resolving technical issues

Strong background in guiding software implementation and ensuring customer value realization

Demonstrated ability to build and maintain strong customer relationships

Experience in managing complex technical projects

Preferred backgrounds in solar or engineering fields