Senior Digital Product Analyst

JOB SUMMARY

As the Sr. Data Analyst, you will play a critical role in helping Baylor Scott and White Health develop the future of our digital products and platforms, including our flagship mobile app, myBSWHealth.

You will work closely with cross-functional teams - including the customer engagement product, engineering, and marketing teams - to translate data into meaningful insights that guide strategic product decisions, improve user experiences, and drive business growth.

In this role you will leverage a deep understanding of both the product and the underlying data to help shape roadmaps, quantify new opportunities, and ensure the products and features we build bring value to BSWH customers and to the business itself.

The ideal candidate will have at least five years of experience working in data analytics, with a strong background in digital data and customer journey analysis.

SALARY

The pay range for this position is $36.49 (entry-level qualifications) - $63.11 (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.

ESSENTIAL FUNCTIONS OF THE ROLE

• Product Performance Analysis oAnalyze product performance metrics and conduct deep dives into product features to understand user behavior, identify high value actions and develop hypotheses which inform product prioritization and optimization opportunitiesoPerform pre and post launch impact analyses of product initiatives based on business outcomesoTranslate complex data insights into clear, actionable recommendations tailored to non-technical audiences
• Experimentation Management oDesign, implement and analyze A|B tests in partnership with product managers to evaluate the impact of new features or changesoEnsure proper experimental design (segmentation, sample size calculations, statistical significance, QA) and interpret results to provide actionable go-forward recommendations
• Defining and Tracking KPIs oCollaborate with product managers to define KPIs aligned with organizational goalsoPartner with product managers to develop tracking specs which map to project impact targetsoEnsure stakeholders have access to real-time data and reporting via dashboards and / or reports
• Data Modeling and Pipeline Support oCollaborate with data engineers to ensure the availability, accuracy, and reliability of product dataoDefine data requirements for tracking new product features and ensure proper instrumentation
• Data-driven advocacy oEducate team members on how to interpret data and leverage insights effectivelyoFoster a data-driven mindset within the product team by promoting best practices in experimentation, measurement, analysis, and decision makingoEnsure we establish and maintain data integrity and accuracy from implementation to interpretation

KEY SUCCESS FACTORS

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1

Note : Benefits may vary based upon position type and / or level

QUALIFICATIONS

EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

EXPERIENCE - 5 Years of Experience working in digital product analytics

Preferences

Bachelor's degree in Data Science, Statistics, Computer Science, Economics, or a related field

Expertise in web analytics platforms such as Amplitude, Adobe Analytics or Mixpanel

Proficiency in SQL, Python, or R for data querying and analysis

Strong experience with data visualization tools like Power BI

Deeply familiar with A / B testing platforms such as Amplitude Experiment, Optimizely or Google Optimize

Demonstrable experience working effectively with cross-functional teams to influence strategic and tactical initiatives

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.