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Coordinator - START
Coordinator - STARTYai • San Mateo - 1900 S Norfolk St. Suite 200
Coordinator - START

Coordinator - START

Yai • San Mateo - 1900 S Norfolk St. Suite 200
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  • serp_jobs.job_card.full_time
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Key / Essential Functions & Responsibilities

  • Maintains an active caseload of up to 20 – 25 individuals referred for START Services and provides systemic consultation based on assessment and outreach findings, using ecomaps and providing consultation to systems / teams as needed using best practices, escalating concerns accordingly to supervisor and / or Clinical or Medical Director.
  • Conducts regular outreach visits to each individual’s home, day and / or vocational settings as applicable to complete evaluations and assessments on an as needed or regular basis though in-person and / or telehealth visits, as required based on level of support needed, activity level and / or project scope (e.g. tier).
  • Assists with referrals for consultation and treatment as needed, including screening for enrollment in START, completion of intake assessments across assigned region(s) consistent with applicable timelines and / or referrals to clinical team, Medical or Clinical Director or Resource Center, as appropriate.
  • Ensures the coordination of support meetings and crisis plan development for individuals served through START, using the START Action Plan for planning and strategizing; provides information and results to and coordinates responses with Medical and / or Clinical Director, as needed, appropriately escalating concerns to START clinical team.
  • Develops Comprehensive Service Evaluations, Cross-Systems Crisis Prevention and Intervention Plans, intake / assessments, intervention and outcome plans for START Therapeutic Coaching Program, Resource Center admissions / discharges and any other applicable documentation of services provided.
  • Participates in recurring consultation, staff and other meetings with START leadership, clinical team and START Therapeutic Coaching program.
  • Provides on-call support on a regularly scheduled, rotational basis as part of START team.
  • Completes and maintains all applicable documentation, paperwork and / or records on a timely basis including resolution of concerns and reporting of incidents.
  • Accurately enters all required data into START Information Reporting System and other appropriate systems, as required by state, on a timely and contemporaneous basis.
  • Conducts regular outreach with community partners to maintain linkages and relationships.
  • Develops materials and presents at Clinical Education Team Meetings as assigned by the director or designee.
  • Participates in the Center for START Services National Network, which brings together projects from across North America through an online resource center, conference calls, select study groups and a meeting at an annual conference and / or other START events, as recommended.
  • Completes and maintains all necessary trainings based on assigned program / region to ensure compliance with YAI policies, NCSS and applicable state regulatory agency (e.g. OPWDD, DDS) requirements, including obtaining and maintaining START Coordinator certification.
  • Complies with all Federal, State, Local and other relevant regulatory agency requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
  • Performs all other duties as assigned.

Salary : $75k to $80k

Minimum Qualification Requirements

  • Master’s degree in Mental Health, Psychology, Counseling, Social Work or other Human Service field; and
  • At least two (2) years of experience working with the I / DD population and / or behavioral health needs; or
  • Satisfactory combination of education, experience and / or training as authorized by START / NCSS and / or appropriate State regulatory agency (e.g. OPWDD, etc.); however, all START Coordinators must have at least a bachelor’s degree in human services discipline.
  • Successful completion of START Coordinator Certification training within 12 months of appointment, including demonstration of competencies in all associated areas.
  • Ability to provide on-call coverage for crisis services on a regularly recurring basis, as designated by START leadership in assigned region beyond regular work hours including weekdays, weekends, evenings and / or overnight on a 24 / 7 basis, as required.
  • Ability to travel regularly across assigned region(s) to conduct in-person assessments, evaluations and visits as required by caseload and to occasionally travel across other regions within state of operations and / or to other states as needed for NCSS meetings or events.
  • Ability to meet essential physical demands of position including having the physical capacity to implement supports which includes using hands to handle, finger or feel objects, tools or controls; walking, sitting, standing, bending, twisting, stooping, kneeling, crouching, pushing, pulling and reaching with hands and arms; ability to lift, carry and transport items needed for therapeutic interventions performed in a variety of environmental settings, weighing up to 25 pounds to / from sessions, as needed and ability to implement crisis intervention plan if / as needed, which may include running.
  • Ability to work with complex systems and an interest in the population is essential.
  • Exceptional interpersonal and problem-solving skills.
  • Independent and organized with strong communication and writing skills.
  • Highly flexible personality type and willingness to take initiative.
  • For assignments in the State of California, START Coordinators must meet the following additional requirement :

  • Valid Driver’s License
  • Preferred Qualification Requirements

  • Experience working with individuals with I / DD with cooccurring diagnoses and complex behavioral needs
  • Experience working with people and their families and / or social service providers
  • Verbal and / or written fluency in Spanish highly preferred; fluency in other language(s) may be preferred based on assigned region(s) and caseload
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a Vietnam or disabled veteran. YAI is an Equal Opportunity Employer.

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    Coordinator • San Mateo - 1900 S Norfolk St. Suite 200

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