Regional Director

The Regional Director plays a critical leadership role guiding multiple centers across our Illinois (Western Suburbs) and Wisconsin markets, driving strong business results while creating exceptional experiences for guests and associates.

• Base salary: $90,000 annually
• Monthly bonus compensation plan tied to regional performance
• 2 weeks paid time off annually
• Medical insurance with up to 55% employer contribution
• Supplemental insurance benefits available at 100% employee cost
• 401(k) with employer match
• Flexible, independent scheduling aligned with operational needs
• Career growth opportunities within a rapidly expanding organization

• Coach and develop District Managers and Center Managers and Leaders
• Drive performance, accountability, and operational excellence
• Support teams in delivering outstanding guest experiences

• Monitor KPIs and implement action plans to improve results
• Conduct business reviews and performance planning
• Optimize revenue, labor, and profitability across districts

• Recruit and develop high-performing leadership teams
• Create succession plans and strong talent pipelines
• Champion a positive, inclusive, and accountable culture

• Partner with teams to drive guest acquisition through local marketing
• Encourage community engagement and brand visibility

• Uphold brand standards and company policies
• Partner with corporate teams and vendors to support operations

• Proven success leading multi-unit teams
• Strong business and financial acumen
• Ability to coach leaders to higher performance
• Data-driven decision maker
• Excellent communicator and relationship builder
• High accountability and integrity

• 5-7 years multi-unit leadership experience
• Demonstrated success driving sales, operations, and guest satisfaction
• Experience developing and leading high-performing teams
• Experience using POS systems and Microsoft Office tools

• Ability to travel up to 80% within assigned region
• Required in centers approximately 4 days per week
• Flexible schedule, including evenings and weekends as needed
• Ability to stand for extended periods and lift up to 25 lbs
• Reliable transportation required

• We do the right thing
• We delight our guests
• We care about each other
• We have fun while being awesome