Job Description
Job Description
Job Title : Administrative Coordinator
Location : N. Wolfe St. Baltimore, MD 21205
Hire Type : Contingent
Pay Range : $23-$24
Work Model : onsite
Work Shift : Monday - Friday 8 : 30 am – 5 : 00 pm
Recruiter Contact : Sean Craft I sean@marykraft.com I 443-345-3305
Nature & Scope : Positional Overview
We are seeking a detail-oriented and highly organized Administrative Coordinator to provide comprehensive administrative, credentialing, and accreditation support to the Student Health & Wellness – Primary Care (SHWB-PC) team. This position plays a vital role in ensuring compliance with regulatory standards, supporting clinical staff credentialing and licensure, and maintaining smooth day-to-day operations of the department. The ideal candidate will be detail-oriented, organized, and proactive, with the ability to manage multiple priorities in a fast-paced healthcare setting.
Role & Responsibility :
Tasks That Will Lead to Your Success
- Support new employees onboarding, including credentialing applications in partnership with the JHHS Central Credentialing Office.
- Ensure compliance with accreditation standards, regulatory requirements, and organizational policies.
- Monitor credentialing progress to align with anticipated start dates and maintain required documentation.
- Verify and track state licensure (MD / DC), CDS, and DEA status for clinical providers.
- Process credentialing changes such as resignations, name changes, and delineation of privileges (DOP) updates.
- Initiate, renew, and terminate malpractice insurance, e-prescribing tokens, and enrollments in the National Practitioner Data Bank.
- Maintain accurate credentialing files and monitor licensure / certification expirations for timely renewal.
- Track staff training compliance in accordance with AAAHC and Hospital / University requirements.
- Maintain SHWB-PC policy and document databases; act as liaison with AAAHC and coordinate triennial accreditation survey visits.
- Collaborate with Executive and Quality Improvement (QI) Committees on data collection and analysis.
- Serve on the Accreditation Committee and CME Committee; manage CME compliance requirements.
- Serve as administrator for CRISP Health Information Exchange.
- Prepare travel / expense reimbursements and monitor continuing education funds for SHWB staff.
Administrative Support
Manage office supply procurement, inventory, and organization using SAP, Amazon, and Procurement Card systems.Process incoming health forms in collaboration with SHWB-PC staff and Health Compliance Specialist.Monitor and respond to inquiries in the shared group email inbox.Provide front desk support including phones, faxing, scanning, scheduling, and payment posting.Assist with medical records requests and provide administrative support for on-campus vaccine clinics.Maintain updated staff databases, group email lists, phone directories, and shared forms.Support staff with IT troubleshooting and coordinate with JHU IT / Telecom for issue resolution.Contribute to special projects and provide support to the leadership team as assigned.Preferred Qualifications :
High School Diploma or GED required; associate or bachelor’s degree preferred. Minimum of 2 years in an administrative support role, preferably in healthcare, credentialing, or compliance. Strong organizational and time management skills with attention to detail.Knowledge of healthcare credentialing and accreditation standards (AAAHC experience a plus).Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and electronic health records (EHR) systems.Ability to communicate effectively, both verbally and in writing.Strong problem-solving skills and ability to work independently or collaboratively in a team.Comfortable handling confidential information with discretion.Familiarity with SAP, procurement systems, and IT troubleshooting is a plus.