OfficeBilling Manager

Benefits : Dental insurance

Health insurance

Vision insurance

SERVPRO of Palo Alto is hiring an Office Manager!

Benefits

SERVPRO of Palo Alto offers :

Competitive compensation

Medical, Vision, Dental

Career progression

Professional development

And more!

As the Office Manager, you will be responsible for managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

Assist in hiring office personnel and ensure employment best practices and compliance

Manage the training and development plans for office team

Oversee performance management for office team

Deliver financial reporting as needed

Verify and analyze franchise performance reports

Assist with office staffing and compensation plan as needed

Position Requirements

High school diploma / GED; Associate degree or Bachelor’s degree preferred

At least 1 year of management and / or supervisory experience

At least 3 year of customer service and / or office-related experience

At least 3 years in Xactimate billing for Mitigation related jobs

Excellent written and verbal communication skills

Exceptional organization and planning capabilities, strong attention to detail

Skills / Physical Demands / Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Flexible work from home options available.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.