Case Manager

Job Description

Job Description

Description :

About Interfaith Community Services :

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do :

In the Case Manager role, you’ll provide services to clients both in person and through virtual case management. Virtual case management means that while the case manager is based in the office, clients have the option to meet with them virtually. Service include, but are not limited to, intake, assessment, housing navigation, vocational case management, job placement and referrals, social services / basic needs client advocacy (resources & referrals) to help individuals and families achieve self-sufficiency. Our ideal candidate can prioritize clients’ needs and service delivery, programmatic goals, is team oriented, responsible, reliable, and accountable, has a passion for helping others that shows through in many ways. Our goal is to move clients from crisis to self-sufficiency while supporting the mission of Interfaith Community Services.

WHAT YOU WILL DO :

This position will provide direct services to clients, to include but not limited to, intake, assessment, vocational case management, job placement and referrals, social services / basic needs client advocacy (resources & referrals) to help individuals experiencing homelessness, and families achieve employment placement and self-sufficiency. Our ideal candidate is able to prioritize client’s needs and service delivery, programmatic goals, is team oriented, responsible, reliable and accountable, has passion for helping others that shows through in many ways. Our goal is to move clients from crisis to self-sufficiency while supporting the mission of Interfaith Community Services.

• Manage a diverse client caseload by providing direct services including fulfilling basic needs and referrals to other service providers
• Provides direct services to clients including diversion, Individual Service Plan (ISP), assessments, crisis intervention, advocacy, and case management
• Provide guidance and support to help clients identify their own strengths, skills set, set achievable goals, and follow through consistently so they can become self-sufficient
• Identify participant strengths and barriers to stability and assist participants to determine housing and service needs. Resolve or mitigate tenant screening barriers as applicable
• Administers services per agency and contract guidelines information, and all other related reports to the supervisor in a timely manner
• Coordinate and provide services that are comprehensive, timely, effective, efficient, equitable, and client-centered
• Develops financial goals with the client including developing and maintaining a household budget, becoming banked, paying rent and other bills on time, and increasing household income and credit score
• Helps clients apply for public benefits for which they may qualify such as CalFresh, WIC, Social Security, and State Disability to increase household income
• Identify resources and advocate for clients’ needs
• Link and network clients with resources within the agency and utilize other public and private social service agencies as necessary
• Partner with other agencies, faith centers and other community settings
• Collaborate with volunteers, interns and other agency personnel
• Complete documentation and accurately record case information within electronic databases (HMIS / Clarity, CIE, ETO, and Excel) and client files, accurately complete all necessary forms, and produce statistical reports
• Responsible for meeting specific outcomes required by program grants & contracts
• Perform additional duties as assigned

Requirements : Who You Are :

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll :

SKILLSETS / ADDITIONAL REQUIREMENTS

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

Location : On-Site / Escondido

Hourly Rate : 26.35 - $29.28

Hours : Monday-Friday : 8 : 00am-5 : 00pm

EMPLOYMENT BENEFITS

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.