Language Interpreters - Tagalog / Cantonese / Mandarin / Vietnamese

About the Company

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog / Cantonese / Mandarin / Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

About the Role

We are seeking a skilled and experienced Language Interpreter fluent in any of these languages, Tagalog / Cantonese / Mandarin / Vietnamese, and English to join our customer support team. The ideal candidate will have a background in international call center environments, specifically serving U.S. customers. You will be responsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, and professionalism at all times.

Responsibilities

• Provide real-time, consecutive or simultaneous interpretation between English and any of these languages Tagalog / Cantonese / Mandarin / Vietnamese during customer calls.
• Assist U.S. customers in resolving queries, issues, or concerns in a courteous and efficient manner.
• Accurately relay information without adding, omitting, or distorting the meaning.
• Handle confidential and sensitive information with discretion and professionalism.
• Maintain high-quality standards in interpretation, ensuring clarity, tone, and context are preserved.
• Work closely with team leads and QA to continuously improve communication quality and customer satisfaction.
• Adhere to call handling metrics, quality benchmarks, and compliance requirements.
• Stay updated with any cultural nuances, terminology, or client-specific information relevant to interpreting services.

Qualifications

Required Skills

Preferred Skills

Pay range and compensation package

Position Details

Pay Rates

Tagalog : $25 – $28+ per hour

Equal Opportunity

Think global. Think BIG. Visit us : https : / / biglanguage.com

Linkedin : https : / / www.linkedin.com / company / big-language-solutions / mycompany